Users

Users are team members who can access Rotadeck and participate in on-call rotations.

User Roles

• Admin
  • Has access to all features.
• Reader
  • Can read all items but make no changes.
• Writer
  • Is able to update/create items but not delete any items.

Inviting Users

To add team members to your account:

1. Navigate to Users from the sidebar
2. Click Add User
3. Enter their email address
4. Select role
5. Click Save

The user will receive an email with:

• Link to set up a password to access the platform

User Profile

Each user has a profile containing:

• Full Name: Display name in Rotadeck
• Email: Login email and notification contact

Managing User Access

Changing Roles

Admins can change user roles:

1. Navigate to Users from the sidebar
2. Click on a user
3. Change role in the dropdown
4. Click Save

Deactivating Users

To remove a user from your account:

1. Navigate to Users from the sidebar
2. Select the user
3. Click Delete in the action bar at the bottom
4. Confirm deletion

Note: Deactivated users are automatically removed from all rotations.

On-Call Participation

For a user to participate in on-call:

1. Accept invitation: User must complete signup
2. Add contacts: At least one validated contact method
3. Join rotations: Admin adds them to rotations

Best Practices

• Verify new users: Ensure they set up contacts immediately
• Regular audits: Review user list periodically
• Proper permissions: Give admin access only to those who need it
• Offboarding: Delete users promptly when they leave the team

User Limits

Your account plan determines the maximum number of users. See Account Settings for plan details.

Self-Service Features

Users can manage their own:

• Profile: Name and display information
• Contacts: Add, verify, and manage notification methods
• Password: Change login credentials

Users cannot:

• Change their own role
• Deactivate themselves
• View other users' contact details